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Privacy Policy

Last Updated: December 2025

1. Introduction

PickStart ("we", "us", "our", or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services ("Platform", "Service").

By using our Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and other registration details
  • Profile Information: Any additional information you choose to provide in your profile
  • Payment Information: Payment method details (processed through secure third-party payment processors)
  • Communication: Messages, support requests, and other communications you send to us

2.2 Automatically Collected Information

When you use our Platform, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with our Platform, including pages visited, features used, and time spent
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Location Data: Approximate location information based on your IP address (for compliance and security purposes)
  • Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2.3 Challenge and Activity Data

We collect information related to your use of challenge accounts and platform activities:

  • Challenge account purchases and transactions
  • Sports picks and selections made on the Platform
  • Performance metrics and evaluation results
  • Wallet and balance information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our Platform and services
  • Account Management: To create and manage your account, process transactions, and authenticate users
  • Communication: To send you service-related notifications, updates, and respond to your inquiries
  • Personalization: To customize your experience and provide personalized content and recommendations
  • Analytics: To analyze usage patterns, improve our services, and develop new features
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Compliance: To comply with legal obligations, enforce our terms, and protect our rights
  • Marketing: To send you promotional communications (with your consent, where required by law)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, cloud hosting, email delivery, and customer support.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Platform. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze Platform usage and performance
  • Provide personalized content and advertisements
  • Maintain your session and security

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Platform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@pickstart.com. We will respond to your request within a reasonable timeframe.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business purposes and operational needs
  • Potential disputes or legal claims

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@pickstart.com.